The project management platform centralizes all translation activity, maximizing resource use and increasing efficiency. For all of your projects being managed by Word Class, in real time, our system showcases a wide-range of performance indicators related to cost, schedule and quality. The reporting function is fully customizable and reports can be created to meet the needs of all of your stakeholders and users in various departments, upper management or procurement.
The project management platform functions as a dashboard, giving you visibility into all translation activity. Ongoing projects can be monitored in real time, reports and performance indicators can be accessed with a simple click, and project archives are easily accessible and for an unlimited period of time.
The platform also includes functionality that lets you quickly request or approve quotes. You can also view the details of any project and its current status, task by task, with a visual status bar that communicates information quickly, along with contact and payment information and project-related graphs and reports, both out-of-the box and customized. There is an option to view reports in table or graphic format and any report can be downloaded for offline viewing.
Some examples of reports available through the platform include:
- Number of orders per department for each month, quarter or year
- Number of words translated in a given language pair or set of languages per department
- Invoicing history per contact / department
- Savings generated by using translation memories
- On-time delivery rates
- Customer service issues